It Would Be Naughty To Open This Before December 26

By |December 22nd, 2015|

December truly is the most wonderful time of the year.  I particularly like the time between Christmas and New Years.  For B2B businesses like ours, the last week of the year allows us to merge into the slow lane along with customers more focused on PTO hours than IPO dollars.  While I admittedly use some of this time to plan for […]

If You Think IT’s All About Outsourcing…Think Again!

By |December 1st, 2015|

Whatever business you’re in and however tech-centric you’ve been, you’re more so today than you were yesterday and you’ll be more so tomorrow than you are today. And so IT goes, until one day we awaken to the reality that we’re all in the technology business. At that point (and it’s not a distant one), […]

IT’s Train Wreck Tuesday!

By |October 27th, 2015|

Having founded our company on the last April Fools’ Day of the 80’s, I’ve found a regular dose of humor to be an effective antidote to the night sweats that afflict those of us foolhardy enough to enter the world of entrepreneurial terror. After all, when you lose your sense of humor…you lose. Over a […]

The Road To Humility Is Paved With Humilation

By |September 16th, 2014|

Recall, my first book seeks to answer this question — what has being in business for life taught me about the business of life? The following excerpt was not an easy one to write. But, if one person finds solace in my story, it will have been worth the pain, because…

The road to humility is […]

Ambassador Solutions Celebrates 25 Years On 4/1/14!

By |April 7th, 2014|

Looking back on our twenty-five years in business, I’ve agonized over what to say about it that would pass the “so what and who cares?” test.  Certainly, most of our company’s “firsts” would miserably fail. I fear the irony of our first transaction is lost on everyone but me.  After all, I left the world […]

“He Knew What He Had To Do, But The Thought Of Doing It Made His Knees Weak”

By |June 24th, 2013|

Welcome to #5 in a twelve part series featuring the key ingredients of our secret sauce – our Values in Action. We’ll not only tell you what they are, but we’ll show you how to apply them.  In this issue, you’ll learn from a real-life story that it’s never too late to do the right thing.

Core […]

Absence of Conflict Can Destroy a Team Faster Than Any Conflict Ever Could

By |May 29th, 2013|

Welcome to #4 in a twelve part series featuring the key ingredients of our secret sauce –our Values in Action. We’ll not only tell you what they are, but we’ll show you how to apply them.  In this post, we’ll show how healthy conflict can make a team stronger, even when they don’t agree.

Core Value: Pursue Uncompromised […]

Solving the IT Consulting Contractual Conundrum

By |September 17th, 2012|

IT is what IT is…or is IT?  The IT consulting industry is unique in many ways. Chief among them is the fact that virtually every contract is cancellable at will by the client. As they should be, in my opinion. Though some may disagree…IT is what IT is and not likely to change.

Despite the freedom to […]

One Thing…From The Land Between

By |March 28th, 2012|

I last entered The Land Between on September 30, 2008.  It occurred during a management off-site meeting, held primarily for the purpose of planning a fast start to the coming year.  With the current year in the bag, we wanted to make sure that we entered the New Year with maximum momentum.  Just a few […]

Why Patients, Providers and Payers All Want To Break the ICD-10 Code

By |November 1st, 2011|

There’s a tsunami rolling through the U.S. healthcare industry destined to crash upon all shores come October 1, 2013.  That’s the looming federally mandated deadline by which providers and payers must be transitioned from the current ICD-9 medical coding standards to the new ICD-10 standards.  ICD stands for “International Classification of Diseases”, the lexicon containing […]

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