Krista Knab, Marketing Coordinator

In last month's issue of Abuzz, I wrote about a thought-provoking article that was printed in the Wall Street Journal titled How to Tap IT's Hidden Potential. In the article, the authors Amit Basu and Chip Jarnagin discussed the glass wall that exists between the business executives/managers and the IT executives/managers. The authors then offered seven recommendations for breaking through the glass wall.

Either intentionally or not, the article assumed a tone that was mostly sympathetic toward the IT professionals while placing the burden of blame on the business professionals. I received a response from a gentleman named Mike Canfield that took a different spin on this issue. Here is what Mr. Canfield had to say:

This sounds like a very interesting article. I think the authors may have been a bit easy on the IT folks. As a career IT professional I have seen a lot of examples of tech people not realizing they were really part of the business. It is easy for IT to unconsciously perpetuate the myth they are somehow aloof from the business of the business. Project management, which is my special point of interest, can easily fall into that trap. Too often the only goal is to satisfy the rigors of good management which is fine unless by doing so the business needs take a back seat.

I wanted to share Mr. Canfield's remarks with our Abuzz readers to make the point, be it obvious and cliché, that there are two sides to every story. If both business and IT folks are willing to collaborate and compromise, true progress and synergies can be achieved.

I would love to hear your thoughts on this topic. Please feel free to contact me with any feedback: kknab@ambassadorsolutions.com

Kristin Soracco, Manager of Recruiting

In last month's Abuzz Newsletter, Ronda Woldmoe wrote about Getting the most out of Expert Services. At Ambassador Solutions, it's our job to deliver outstanding, productive, cost-effective and committed IT professionals who will get the job done for our clients. So how do we do that? The answer is in our Relational Recruiting Process.

What is a Relational Recruiting Process, you might ask?
Simply put, our recruiting process is a documented, repeatable and efficient. It involves frequent and focused communication between account executives, recruiting, and the candidate yields an exceptional fit in skill set, culture and personality.

Ambassador Solutions' reputation for "having great people" is supported by this relational recruiting process; along with a unique level of concern and caring for each individual that increases both client and candidate reward.

What makes a recruiting process "relational"?
You always hear how communication is critically important to the success of any relationship. That same sentiment is also true when you have a process that includes job seekers working with recruiters, recruiters working with sales, and sales working with clients. It's a triad of relationships where frequent and focused communication can lead to huge success and continued strong reputation. Lack of communication or miscommunication can lead to a poor outcome and possibly damaged reputations.

As a job seeker, how do you make your recruiting process relational?
As Mitch Malloy wrote about in his February article, at Ambassador it is More than a Recruiting Process. Two of the core values of our company dictate that we must “nurture the dignity of all people” and “pursue uncompromised integrity”. Our relational recruiting process flows naturally out of our commitment to these core values.

To experience this relational recruiting process for yourself, contact Kristin Soracco or Josh Lindemann, your Ambassador Solutions recruiting team, at jobs@ambassadorsolutions.com

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