The Patient Portal People.
Keeping your patients satisfied is a key ingredient in the success of your healthcare organization. Satisfied patients are loyal patients. They make recommendations to their family and friends, and they discuss their positive experiences with those who will listen. The word-of-mouth generated by your satisfied patients can have an incredible impact on your reputation, and ultimately your bottom line.
You know what your patients want. They want to be more involved in their care. They want to feel a personalized connection to your organization. They want to have access to their medical records with only a few clicks. They want secure customized online access anywhere, anytime, anyplace.
Unfortunately for your hospital or health system, it is not as simple as giving your patients what they want. Your organization is complex. Information is dispersed between departments. Records are stored in multiple places within various systems. A one-size-fits-all patient portal solution will not adequately meet the needs of your unique environment. In fact, you’re not quite sure what your most important needs are.
Enter Ambassador Solutions, the Patient Portal People. We are experts in developing customized portals to meet the varying needs of our clients. We begin by getting to know the people who will be using the portal – namely your staff and your patients. With this information gathered, we are able to build a functional prototype of the finished product. Often times, users do not know what they want until they see and use an application. This simulation allows them to experience the portal and suggest additions and refinements BEFORE development, thereby eliminating the time and cost of rework. Once the prototype is finalized, we begin building your customized patient portal. This proven process leads to an increase in user adoption and a higher level of satisfaction with the application which translates into an efficient staff and loyal patients.
To learn more about how The Patient Portal People at Ambassador Solutions can impact your healthcare organization, contact Ronda Woldmoe, VP of Business Development at rwoldmoe@ambassadorsolutions.com or 317-275-3115.